Frequently Asked Questions
Frequently Asked Questions
Ordering & Customization
Can I customize my jersey? Yes! Each jersey can be personalized with a custom name and number. We also carry ready-to-ship styles in stock — no wait required.
What sports jerseys do you offer? We offer custom jerseys for baseball, football, and hockey. Browse our collections to find the style that fits your team or individual needs.
Production & Shipping
How long does production take? Custom jerseys typically require 7–15 business days for production before shipment. In-stock items ship sooner — please check individual product pages for availability. We recommend ordering in advance for scheduled events or game days.
What are the shipping options and costs? Orders are shipped via international express carriers. Delivery to the contiguous United States typically takes 8–15 business days after the order is dispatched.
Standard Shipping: $30.00 Free Shipping on orders of $119.00 or more
Please note that delivery to certain areas, including Alaska and Hawaii, may require additional transit time beyond the standard window.
Do you ship internationally? We currently ship within the United States only. International shipping is not available at this time.
Returns & Refunds
Can I return or exchange my jersey? Because custom jerseys are made to order, personalized items are not eligible for return or exchange unless they arrive damaged or with a production error. In-stock, non-customized items may be eligible for return — please contact us for details. If you receive a damaged or incorrect item, please reach out within 30 days of delivery.
How do I report a damaged or incorrect item? Please email us at jessicawinters9115@outlook.com with your order number and a clear photo of the issue. Our team will review your case and follow up promptly.
How long does a refund take? Once a return is approved, refunds are processed within 10 business days to your original payment method.
Contact Us
How can I reach you? We're here to help with any questions about your order or our products.
Email: jessicawinters9115@outlook.com Response time: We aim to reply within 1–2 business days.